Privacy Policy

1. Information We Collect

1.1 Information you provide directly

• Name, email address, phone number
• Organization / Institution name and role
• Messages or inquiries submitted through contact forms
• Simulation-related inputs, responses, uploaded files, or deliverables

1.2 Information collected automatically

• Device and browser information
• IP address and approximate geolocation
• Usage patterns such as pages visited, clicks, session duration
• Technical logs for performance and debugging

1.3 Information collected during simulations

During Syntra simulations, we may collect:

• Interaction data (choices, timing, navigation patterns)
• Uploaded deliverables (documents, code excerpts, audio if enabled)
• AI-generated assessments and feedback

This data is used strictly for evaluation, learning analytics, and product improvement.

1.4 Enterprise & institutional partnership data

When institutions or enterprises engage with InLustro, we may also collect:

• Contact details of authorized representatives
• Context for hiring, training, or academic requirements
• Simulation usage data shared for evaluation and reporting

2. How We Use Your Information

We use your information to:

• Respond to enquiries and schedule demos
• Deliver simulations, assessments, and learning experiences
• Provide AI-driven feedback, insights, and scoring
• Improve platform performance and learning accuracy
• Customize content or simulation experiences
• Generate anonymized analytics for internal product improvement
• Communicate updates, if you opt in

We do not sell your personal data.

3. How We Share Information

Your information may be shared only with:

• Trusted vendors who support hosting, analytics, or infrastructure
• Enterprise clients or institutions when the simulation requires it (e.g., for hiring, talent assessments)
• Regulatory or legal authorities if required by law

All vendors operate under strict confidentiality and data processing agreements.

4. AI Processing & Data Usage

Some simulations use AI-driven feedback, scoring, or guidance. AI models may process simulation inputs to generate:

• Skill evaluations
• Nudges and mentor-style guidance
• Summary reports or recommendations

AI models do not train on your personal data unless anonymized and aggregated.

5. Data Retention

We retain data only as long as necessary to:

• Provide simulations and analytics
• Meet contractual commitments with institutions or enterprises
• Comply with legal or audit requirements

Users or institutions may request deletion subject to verification and applicable law.

6. Cookies & Tracking

We may use cookies, analytics tools, and tracking pixels to improve website performance. You may disable cookies in your browser settings, but some features may not function.

7. Data Security

We implement technical and organizational safeguards including:

• Encryption in transit (HTTPS)
• Access controls and role-based permissions
• Regular security audits

No online system can guarantee 100% security, but we strive to protect your data to the highest reasonable standards.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request corrections
• Request deletion
• Opt out of marketing communication
• Request a copy of your data (where legally applicable)

To exercise rights, email us at aditya@inlustro.co.

9. International Data Transfers

Our operations span India and Singapore. Your data may be processed in either region, following applicable data protection standards and vendor agreements.

10. Children's Privacy

Our website and simulations are not intended for children under 16 unless accessed through an institutional program authorized by a school or university.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

For questions or concerns, please contact:

InLustro Learning Pvt. Ltd.
Email: outreach@inlustro.co
Chennai · Mumbai · Singapore